Delivering Service Beyond Expectations

Lucas is a local high-school student working to learn our trade! At only 16, Lucas has a surprising skill in the field – and has even repaired some minor issues at his own school! Lucas is an impressive defensive lineman for his varsity football team. He also placed 4th in the SC State Wrestling competition in 2024 as only as second-year wrestler. He also plays guitar. Even though he is young, Lucas is a skilled apprentice in any truck!

Keke, short for Lakesha, is the voice of our company! When our customers call in, they are likely to be greeted by her. She has been with us since the summer of 2023, and has learned so much in that time. Though Keke already had a strong background in customer service, she has undergone several training classes to improve the service she provides to our customers. Not only does Keke answer our phone calls, she manages several aspects of customer service including technician dispatch, ordering materials, and other day-to-day aspects of managing excellent customer experiences. Keke shares a home in Anderson with her boyfriend and sweet daughter, Ivory. She enjoys experiencing new and exciting cuisine with her family – but has a special love for sushi and wings. She is an avid reader as well!

Our newest member of the team, James joined us in the spring of 2024. Jumping in with impressive ambition and dedication right from the start, James has been invaluable! Though he had almost no knowledge in the plumbing field, he has been truly intentional with his learning and continues to amaze us each day. He already holds certifications in drain clearing and Rinnai tankless technology. James came to us after years of working with animals, and is an avid dog-lover. He is always excited to meet our customer’s pets! James resides in Anderson with his rescue dog, Cedar.

Alberto, affectionately known to us as “Maui”, has been with the team since March of 2023. Stepping into the role of lead technician in the spring of 2024, Alberto has dedicated himself to learning and improving his skills! He has a Bachelor’s degree in Biology, and this has contributed to his passion concerning water quality! Along with Doug, Alberto has spearheaded our efforts to become the premier water quality experts in the upstate and cemented our partnership with Halo Water Filtration Systems. Additionally, Alberto loves eclectic cuisines – particularly gourmet mushrooms! He grows several varieties at his Anderson home he shares with his beautiful wife Stella and their dog, Rosie. Alberto holds certifications with both Navien and Rinnai tankless technology and drain clearing.

Richard has been with the team almost since the very beginning. His loyalty and dedication is unmatched! Richard is the technician who never goes home without checking in with every other team member to be see if they need help and never minds staying late to take care of a customer. He is an awesome service and install technician, but Richard’s specialty is drain work! Richard is by far the best on the team at clearing a blockage and running a tractor to place a new line. Like most of our team, Richard is certified in drain clearing and both Navien and Rinnai tankless technology. He calls Seneca home where he enjoys spending time with his sweet mom, his son, and his dog, Calisto.

Matt, short for Mattox – not Matthew, has been with our team for over two years. He has an Associate’s degree in Building Construction, but thankfully decided that plumbing was the career for him! Don’t let his quiet and reserved nature fool you, Matt is incredibly clever and has a charming sense of humor. He is actively involved with his local church, enjoys riding his motorcycle, and is a die-hard chocolate fan. He is never very far from a Fudge Round or Hershey bar! Matt holds certifications in Rinnai tankless technology and drain clearing.

As a young professional in the field, Josef has a commanding knowledge. With over ten years of experience, Josef leads our service team! Passionate about providing quality service, Josef sets a high standard for our team. He is always sure to educate his customers on all their options and seeks to partner with them for the long-term health of their home plumbing! He is certified with both Navien and Rinnai tankless technology as well as being certified drain clearing technology. In his spare time, Josef enjoys riding his motorcycle, playing guitar, and spending time with cat Reagan.

Jessica never expected to build a career in the trades, but she has become passionate about the industry! She graduated from Anderson University with a B.A. in English in 2007 – just one week before she married Doug. She was a homeschooling mom for many years before she got heavily involved with our company in 2020. As a mom of five children, she brought her organizational and delegating skills to work here! Since then, Jessica has dedicated herself to becoming an expert in business operations, and she has established herself as an authority in that time. She is the SC State chapter lead with Women in Plumbing & Piping and also serves as an advisor with this organization. Additionally, Jessica is a mentor with a national alliance of service providers known as Service Nation. She is even scheduled to speak on business practices at one of the largest service conventions in the nation in October 2024.

Doug started Young Plumbing Services as a “one-man show” in 2017 and is largely responsible for our superior reputation. Doug works tirelessly to be sure our team is trained to be efficient and knowledgeable. He is NSS certified with Navien Tankless Technology as well as Rinnai tankless technology. Furthermore, he is certified with Halo Water Filtration Systems to be sure your home’s water is keeping you and your plumbing happy and healthy. Doug also holds several drain and drain clearing certifications. In addition to plumbing, Doug has also worked in general residential construction allowing him to understand thoroughly how all the systems of your home work together. Additionally, Doug has a background in law enforcement and was even a certified firearms instructor with the SC Dept. of Corrections.